Living Costs
Shopping
05 December 2023

Increased freight costs proposed for 2024 - what does this mean for the consumer?

Condor Ferries are proposing a 19% hike in their freight costs next year. We’re worried that this increase could be a major blow for consumers, with retailers likely to be forced to pass on these costs to Islanders. Our Chairman, Carl Walker, predicts said: “Ultimately, any increase in freight costs will always filter down, so this increase in freight costs is likely to be a major blow for Islanders, with retailers likely to be forced to pass these costs on to consumers by raising their prices even more.” Condor are being asked to justify their price rises by the Government and the Jersey Consumer Council support this enquiry. We’ll keep a close eye on this situation and will continue to check retail prices. We continue to encourage Islanders to shop around to get the best prices and to vote with their feet if they feel that prices in certain stores are getting too high.
Money
Shopping
24 November 2023

Top tips for Black Friday shopping

AHHHH, it’s Black Friday, so many bargains to buy buy buy… When it comes to tackling Black Friday we’re advising you to stay calm and don’t feel under the pressure to buy. To help you take on this busy Christmas shopping day, we’re sharing some Which? magazine tips that will help you bargain shop wisely. Don’t Panic The pressure of Black Friday can leave you feeling pressured into buying quickly. But you don’t need to hurry. Which? say that the majority of products remain the same price or even cheaper after Black Friday. So take your time.   Check if the deal is real By using price tracking websites such as CamelCamelCamel for Amazon or PriceRunner for wider websites you can see comparisons of what really is the best deal before you commit.   Research the product Many shoppers admit that they don’t research the product that they buy during Black Friday for fear of losing out on the deal. Shop calmly and use reviews and price trackers to make sure you’re getting the best product instead of a dud product.   Watch out for hidden costs Unexpected extra costs may be added at the checkout to bump your price up. Some online retailers use a buy now or click and collect button. Always go into your basket and check out slowly, make sure you check your tax and shipping fees before you pay.   Know your rights Lots of consumers regret their impulse buys on Black Friday. Always check your returns policy. Buying online gives you more rights - you usually have the right to change your mind and cancel your order for up to 14 days from when you receive the goods. Make sure you keep all proofs of purchase.
At Home
Shopping
02 October 2023

'Domestic' or 'International' postal region?

Over the past couple of months, we’ve been contacted by many of you who wanted us to investigate why you are not able to receive goods from UK retailers that had previously delivered to Jersey.  We took your concerns to Jersey Post and asked them to answer your questions. Here’s what they told us… Q: Is it correct that Jersey has been reclassified from a 'Domestic' area to ‘International’? A: Jersey is no longer classed as ‘Domestic’, but it still enjoys the advantages of UK rates and has not been reclassified as ‘International’.   Q: Please could you clarify when and why the classification change was made? A: The reclassification was to allow two things: 1) moving ‘due date’ by one day and this facilitated the removal of the mail plane. In the previous ‘domestic’ scheme, the ‘due date’ was next day. 2) to allow pre-advice, which both Royal Mail and Jersey Post need for customs manifesting and to plan operational processing.   Q: What is the difference in the price of postage from the UK to Jersey, as an International postal area? A: The price of postage from the UK to Jersey has not changed. This will be a matter for Royal Mail going forward and their price reviews usually happen at the end of each year for implementation in the new year.   Q: Will this change mean that some retailers will now not deliver to Jersey? A: There is absolutely no reason why retailers shouldn’t be delivering to Jersey and Jersey Post are very happy to support UK retailers if they are having difficulties.   Q: What else does this mean for Jersey? Are there wider implications to this reclassification, such as online shopping, online applications, competitions, insurance etc.? A: There are no such implications.   Thank you Jersey Post, for taking the time to answer these questions.  If any UK retailers tell you they're unable to deliver to Jersey due the reclassification, you may wish to share the information in this article with them, or let us know.
At Home
Shopping
02 October 2023

Celebrating International Coffee Day – find out where you can pick up the cheapest jar in Jersey

Did you know that Sunday, 1 October was International Coffee Day? Organised by the International Coffee Organisation, the annual day is billed as ‘a celebration of the coffee sector’s diversity, quality and passion’. It’s thought that coffee beans were first discovered in Ethiopia – the coffee bean is actually the pit from inside the coffee berry. The Arabs started drinking coffee in 15th century, and it then began spreading across Asia, Italy, Europe, and the Americas. It was introduced to the British colonies by the Dutch in the 1600s. In the 1970s and 80s, branded instant coffee became popular in most homes in Britian. In 1980 a 200g jar of coffee was £1.69. Here’s what our grocery surveyors found a jar of coffee to cost when they last carried out a price comparison survey, on Wednesday, 20 September: Morrisons: £4.63 Co-op: £4.79 Valley Foods: £5.40 Waitrose: £6.32 Marks and Spencer: £7.00 Coffee is just one of the many products that we survey the Jersey prices of fortnightly. Visit pricecomparison.je or download our app to your mobile device by searching ‘Jersey Price Comparison’ in your App Store.
Living Costs
Shopping
20 September 2023

Where to buy the cheapest pizzas on Pepperoni Pizza Day

If you’re looking for an excuse to have a mid-week pizza then look no further – today (Wednesday, 20 September) is Pepperoni Pizza Day! The day is a celebration of what is apparently regularly voted the world’s most popular pizza topping. Like many groceries, oven pizzas can vary in price considerably across our supermarkets in Jersey, it’s hard to know where to go for the best deal. And, similarly, takeaway prices can also vary substantially. So, to mark Pepperoni Pizza Day, we thought we’d compare the prices of both frozen and takeaway peperoni pizzas across the Island, to help you shop around for the best prices. Keep reading to see the Island's cheapest, and most expensive, pepperoni pizzas.    Did you know? Legend has it that Raffaele Esposito created the first pizza in June 1889. The Queen of Italy, Margherita of Savoy, inspired the pizza maker so much that he created the pie-shaped delicacy and, in the queen’s honor, he named it Pizza Margherita. He topped the pizza with tomatoes, basil, and mozzarella to represent the colours of the Italian flag. Pizza has evolved – and grown considerably in popularity – since then, and there’s now endless possibilities of toppings and flavour combinations available. However, pepperoni remains the most popular, regularly topping polls. Pepperoni takes its name from ‘peperoni’ – with one ‘p’ – an Italian name for a pepper. In Italy, pepperoni is known as ‘salame piccante’ or spicy salami. Pepperoni is a dried sausage made of a mixture of pork, beef, and spices, often including peppers. The name ‘pepperoni’ began being used following the First World War, primarily in Italian-American communities, initially.   Frozen supermarket peperoni pizzas – from the most expensive to the cheapest (All prices correct as of Wednesday, 20 September, and show the cheapest frozen peperoni pizza available in store. Please note, prices may vary in other branches of the same stores). Marks and Spencer (King Street) – £4.25 Alliance (St Helier) – £2.75 Morrisons (Five Oaks) – £2.57 Waitrose (Rue des Pres) – £2.30 Iceland (Grouville) – £1.99 Co-op (Locale Pontac) – £1.95   Takeaway peperoni pizzas – from the most expensive to the cheapest (All prices correct as of Tuesday, 19 September, and show the price for a 12” pizza, unless stated otherwise. Please note, the majority of these can be ordered on food.je, but Pizza Express and Domino’s must be ordered from them directly.) Domino’s (11.5”): £20.99 (however, lots of deals available to add to bring the price down) Pizza Express (thin base): £16.40 Alvin's Hot Stuff Pizza: £15.99 Franky's: £15.95 Cafe790 at Strive (no size specified): £15.95 West Side Pizza: £15.60 Pizzeria Famosa (no size specified): £15 Pizza Express (thick base): £14.45 The Portelet Inn: £14.25 Casa Mia (no size specified): £13.95 Fresh Crust Pizza: £13.90 Robin Hood (deep pan): £13.90 Pope’s Pasta (no size specified): £13.60 Pizza Lovers: £13.20 Vasco da Gama: £13 Bolero Bistro: £13 Pizza Quarter: £12.75 Robin Hood (thin base): £12.70 The Watersplash: £12.50 Max Grill: £12.50 Bonetti's at The Merton (no size specified): £12 Caffé Ristorante Italia (no size specified): £11.95 The Langtry: £11.95 Turkish Delight: £11.90 Alfonso's Pizzeria & Coffee Shop: £10
At Home
Shopping
25 August 2023

Share your positive consumer experience

We’re looking for your positive consumer experiences. Has your service provider gone above and beyond? Did you get a bargain or helpful service?  In these times of money worries, we're searching for Jersey's service or retail providers who are going all out to give you value for money. Let us know who got it right. We’d like to share your positive stories. Use the Enquiries button to email us.