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Over the past couple of months, we’ve been contacted by many of you who wanted us to investigate why you are not able to receive goods from UK retailers that had previously delivered to Jersey.  We took your concerns to Jersey Post and asked them to answer your questions. Here’s what they told us… Q: Is it correct that Jersey has been reclassified from a 'Domestic' area to ‘International’? A: Jersey is no longer classed as ‘Domestic’, but it still enjoys the advantages of UK rates and has not been reclassified as ‘International’.   Q: Please could you clarify when and why the classification change was made? A: The reclassification was to allow two things: 1) moving ‘due date’ by one day and this facilitated the removal of the mail plane. In the previous ‘domestic’ scheme, the ‘due date’ was next day. 2) to allow pre-advice, which both Royal Mail and Jersey Post need for customs manifesting and to plan operational processing.   Q: What is the difference in the price of postage from the UK to Jersey, as an International postal area? A: The price of postage from the UK to Jersey has not changed. This will be a matter for Royal Mail going forward and their price reviews usually happen at the end of each year for implementation in the new year.   Q: Will this change mean that some retailers will now not deliver to Jersey? A: There is absolutely no reason why retailers shouldn’t be delivering to Jersey and Jersey Post are very happy to support UK retailers if they are having difficulties.   Q: What else does this mean for Jersey? Are there wider implications to this reclassification, such as online shopping, online applications, competitions, insurance etc.? A: There are no such implications.   Thank you Jersey Post, for taking the time to answer these questions.  If any UK retailers tell you they're unable to deliver to Jersey due the reclassification, you may wish to share the information in this article with them, or let us know.

Did you know that Sunday, 1 October was International Coffee Day? Organised by the International Coffee Organisation, the annual day is billed as ‘a celebration of the coffee sector’s diversity, quality and passion’. It’s thought that coffee beans were first discovered in Ethiopia – the coffee bean is actually the pit from inside the coffee berry. The Arabs started drinking coffee in 15th century, and it then began spreading across Asia, Italy, Europe, and the Americas. It was introduced to the British colonies by the Dutch in the 1600s. In the 1970s and 80s, branded instant coffee became popular in most homes in Britian. In 1980 a 200g jar of coffee was £1.69. Here’s what our grocery surveyors found a jar of coffee to cost when they last carried out a price comparison survey, on Wednesday, 20 September: Morrisons: £4.63 Co-op: £4.79 Valley Foods: £5.40 Waitrose: £6.32 Marks and Spencer: £7.00 Coffee is just one of the many products that we survey the Jersey prices of fortnightly. Visit pricecomparison.je or download our app to your mobile device by searching ‘Jersey Price Comparison’ in your App Store.

If you’re looking for an excuse to have a mid-week pizza then look no further – today (Wednesday, 20 September) is Pepperoni Pizza Day! The day is a celebration of what is apparently regularly voted the world’s most popular pizza topping. Like many groceries, oven pizzas can vary in price considerably across our supermarkets in Jersey, it’s hard to know where to go for the best deal. And, similarly, takeaway prices can also vary substantially. So, to mark Pepperoni Pizza Day, we thought we’d compare the prices of both frozen and takeaway peperoni pizzas across the Island, to help you shop around for the best prices. Keep reading to see the Island's cheapest, and most expensive, pepperoni pizzas.    Did you know? Legend has it that Raffaele Esposito created the first pizza in June 1889. The Queen of Italy, Margherita of Savoy, inspired the pizza maker so much that he created the pie-shaped delicacy and, in the queen’s honor, he named it Pizza Margherita. He topped the pizza with tomatoes, basil, and mozzarella to represent the colours of the Italian flag. Pizza has evolved – and grown considerably in popularity – since then, and there’s now endless possibilities of toppings and flavour combinations available. However, pepperoni remains the most popular, regularly topping polls. Pepperoni takes its name from ‘peperoni’ – with one ‘p’ – an Italian name for a pepper. In Italy, pepperoni is known as ‘salame piccante’ or spicy salami. Pepperoni is a dried sausage made of a mixture of pork, beef, and spices, often including peppers. The name ‘pepperoni’ began being used following the First World War, primarily in Italian-American communities, initially.   Frozen supermarket peperoni pizzas – from the most expensive to the cheapest (All prices correct as of Wednesday, 20 September, and show the cheapest frozen peperoni pizza available in store. Please note, prices may vary in other branches of the same stores). Marks and Spencer (King Street) – £4.25 Alliance (St Helier) – £2.75 Morrisons (Five Oaks) – £2.57 Waitrose (Rue des Pres) – £2.30 Iceland (Grouville) – £1.99 Co-op (Locale Pontac) – £1.95   Takeaway peperoni pizzas – from the most expensive to the cheapest (All prices correct as of Tuesday, 19 September, and show the price for a 12” pizza, unless stated otherwise. Please note, the majority of these can be ordered on food.je, but Pizza Express and Domino’s must be ordered from them directly.) Domino’s (11.5”): £20.99 (however, lots of deals available to add to bring the price down) Pizza Express (thin base): £16.40 Alvin's Hot Stuff Pizza: £15.99 Franky's: £15.95 Cafe790 at Strive (no size specified): £15.95 West Side Pizza: £15.60 Pizzeria Famosa (no size specified): £15 Pizza Express (thick base): £14.45 The Portelet Inn: £14.25 Casa Mia (no size specified): £13.95 Fresh Crust Pizza: £13.90 Robin Hood (deep pan): £13.90 Pope’s Pasta (no size specified): £13.60 Pizza Lovers: £13.20 Vasco da Gama: £13 Bolero Bistro: £13 Pizza Quarter: £12.75 Robin Hood (thin base): £12.70 The Watersplash: £12.50 Max Grill: £12.50 Bonetti's at The Merton (no size specified): £12 Caffé Ristorante Italia (no size specified): £11.95 The Langtry: £11.95 Turkish Delight: £11.90 Alfonso's Pizzeria & Coffee Shop: £10

We’re looking for your positive consumer experiences. Has your service provider gone above and beyond? Did you get a bargain or helpful service?  In these times of money worries, we're searching for Jersey's service or retail providers who are going all out to give you value for money. Let us know who got it right. We’d like to share your positive stories. Use the Enquiries button to email us. 

We're delighted to see that ITV are reporting the Amazon delivery problems have been fixed. If you continue to have problems please let us know.  Amazon told ITV News: https://www.itv.com/news/channel/2023-08-22/amazon-fixes-technical-issue-which-blocked-jersey-orders        

Islanders have contacted us to tell us they've been experiencing issues when ordering from Amazon. It seems some people are finding that items are suddenly unable to be delivered to Jersey, including items that they have set up as repeat orders through ‘Subscribe and Save’. We've found that this issue can sometimes be fixed by changing the country of their saved address to United Kingdom, for some people. So, if you’re experiencing this problem, we would recommend trying this to see if it resolves the issue. We've been in touch with Amazon to see if they can shed any light on this issue and are awaiting a response. Have you experienced any issues with ordering products from Amazon? We'd like to hear from you.