Giving a voice to consumers in Jersey since 1995

Mobile phones are an essential part of everyday life for most Islanders, but many of us may be paying more than we need to for our monthly contracts. With a growing choice of providers and packages, the Jersey Consumer Council is reminding consumers that it’s worth taking the time to shop around and compare deals before signing up.

The Jersey Consumer Council is increasingly hearing from Islanders who are concerned about estimated energy bills and the problems they can cause if left unchecked. One recent case highlights why it is so important for consumers to understand how estimated bills work, and what steps can be taken to avoid unexpected costs in the future.

Whether you need a TV licence or not depends on what you watch... While that may be generally understood, the exact rules are often less clear, thanks to social media comments sharing incorrect information. So we thought we'd look at the TV licensing rules and how they apply in Jersey.

With criminals constantly coming up with new and more sophisticated ways to impersonate banks and trick us into parting with our money, it’s more important than ever to stay vigilant.

After years of persistent campaigning from the Jersey Consumer Council, applying for a wider range of credit cards may soon be an option again for Islanders.

What do you think of the Island's postal service? Jersey Post have delivered their annual customer survey to all households, and the deadline to have your say is Friday, 6 February.