
Giving a voice to consumers in Jersey since 1995
We’re here to stand up for consumers.
We shine a light on issues, call out what’s not right, and give Islanders clear, up-to-date information so they can make smart choices.
2025 in numbers
Last year was one of our busiest yet:
- 16,000+ prices compared
- 560+ consumer issues investigated
- 200+ media appearances
Latest News
Keep up to date with the latest from the Jersey Consumer Council
-
Keeping your home dry during wet weather daysWe’ve had an unusually long spell of wet weather over the past few months, and with conditions this damp, many households are having to dry their laundry indoors. Here are some effective steps you can take to keep your home healthier during challenging weather.
-
Remember: It pays to shop aroundHave you visited our price comparison website lately? At the Jersey Consumer Council, we know it pays to shop around, so we run Prices.je to empower consumers in Jersey to compare prices before deciding where to spend their money.
-
Watch out for Valentine’s romance scamsLooking for love this Valentine’s Day? Dating apps and social media can be great ways to meet people — but they’re also fertile ground for fraudsters. By building trust and then exploiting emotions, dating fraudsters aim to get money, personal details, or even to pull you into “investment” traps. Stay a step ahead with these clear checks and simple actions
-
Mobile phone bills: why it pays to compare before you commitMobile phones are an essential part of everyday life for most Islanders, but many of us may be paying more than we need to for our monthly contracts. With a growing choice of providers and packages, the Jersey Consumer Council is reminding consumers that it’s worth taking the time to shop around and compare deals before signing up.
-
Pensioner asks: “Why can’t I have an accurate quarterly meter reading?”The Jersey Consumer Council is increasingly hearing from Islanders who are concerned about estimated energy bills and the problems they can cause if left unchecked. One recent case highlights why it is so important for consumers to understand how estimated bills work, and what steps can be taken to avoid unexpected costs in the future.
-
Do I need a TV licence? Take our quizWhether you need a TV licence or not depends on what you watch... While that may be generally understood, the exact rules are often less clear, thanks to social media comments sharing incorrect information. So we thought we'd look at the TV licensing rules and how they apply in Jersey.