Giving a voice to consumers in Jersey since 1995

We’re here to stand up for consumers.

We shine a light on issues, call out what’s not right, and give Islanders clear, up-to-date information so they can make smart choices.

 

2025 in numbers

Last year was one of our busiest yet:

  • 16,000+ prices compared
  • 560+ consumer issues investigated
  • 200+ media appearances

Latest News

Keep up to date with the latest from the Jersey Consumer Council

  • Come and talk to us in St John about your consumer issues

    You can come and meet representatives of the Jersey Consumer Council later this month, and talk to us about your consumer issues. Ahead of the second Jersey Consumer Fair later this year, we’re going on the road, with a series of small drop-in events across the Island.

  • Why shopping around matters more than ever

    We’ve been looking at our ‘Basket of Essentials’ on Prices.je, and how the cost of items has changed since we began regularly recording prices in 2022. Our data shows that while some grocery prices have stabilised in recent years, the overall cost of everyday shopping remains significantly higher than it was just a few years ago.

  • Beware of fake parking fine text messages

    The Jersey Consumer Council is urging Islanders to stay vigilant after reports of a new scam in which fraudsters are sending text messages claiming recipients have outstanding parking fines.

  • Travelling from Jersey? Do you know what documents you need?

    We know travel rules can sometimes feel confusing, so here is a straightforward guide to help you understand what you’ll need when travelling from Jersey, depending on where you are going and the passport you hold.

  • Fuel prices drive latest rise in the cost of living – compare before you fill up

    The latest figures from Statistics Jersey show that while the overall cost of living has risen by 2.8% over the past year, one of the biggest increases has been in the cost of heating oil and motor fuels, highlighting the importance of shopping around before filling up or ordering home heating oil. According to the latest Retail Prices Index (RPI), heating oil and other fuels increased by 53.5% over the 12 months to June 2026, while petrol and oil rose by 18.0%.

  • Be prepared for extra border checks in Europe

    If you’re travelling to Europe this summer, you may face longer queues at airports than normal because of new border control procedures now being used across most Schengen Area countries, called the Entry and Exit System (EES).