Giving a voice to consumers in Jersey since 1995
We’re here to stand up for consumers.
We shine a light on issues, call out what’s not right, and give Islanders clear, up-to-date information so they can make smart choices.
2024 in numbers
Last year was one of our busiest yet:
- 14,000+ prices compared
- 560+ consumer issues investigated
- 110 media appearances
Latest News
Keep up to date with the latest from the Jersey Consumer Council
-
Is your home properly protected? Why contents insurance is worth every pennyImagine walking into your home to find it flooded from a burst pipe, burgled during a weekend away, or damaged by a kitchen fire. It’s a stressful enough situation — but even more devastating when you realise you’ll have to replace everything out of your own pocket.
-
Do you know when it's time to replace your hot water bottle?With the nights getting colder, it may be time to dig out your water bottle.
-
GALLERY: The first Jersey Consumer FairThe first Jersey Consumer Fair took place on Friday, 19 and Saturday, 20 September 2025. It was organised by the Jersey Consumer Council to mark our 30th anniversary year and brought together representatives from around 20 local consumer-focused organisations.
-
Consumer Council launches new AI assistant to answer your questionsIt's now easier than ever for Islanders to get helpful consumer advice, thanks to a new AI assistant created by the Jersey Consumer Council.
-
Water bills to increase in 2026 to help safeguard water suppliesWater bills will be rising next year by an average of almost £60 per household, as part of an ‘essential strategy’ by Jersey Water to safeguard current and future water supplies. The utility provider has set out its plans to address future water shortages and protect the Island’s water supply, in a new five-year strategy.
-
What did the Consumer Fair visitors say?We asked visitors to the first Jerey Consumer Fair for their feedback and comments. Here's what some of them said.
