
Giving a voice to consumers in Jersey since 1995
We’re here to stand up for consumers.
We shine a light on issues, call out what’s not right, and give Islanders clear, up-to-date information so they can make smart choices.
2024 in numbers
Last year was one of our busiest yet:
- 14,000+ prices compared
- 560+ consumer issues investigated
- 110 media appearances
Latest News
Keep up to date with the latest from the Jersey Consumer Council
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Where do Islanders stand with one of the biggest consumer scandals in years?If you’ve been following the headlines about car finance miss-selling in the UK, you’ll know it’s shaping up to be one of the biggest consumer scandals in years.
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Were you mistakenly charged UK VAT by Very.co.uk?Shoppers in Jersey who recently bought items from online retailer Very could find they were mistakenly charged UK VAT — despite the company’s checkout system appearing to calculate the correct Jersey price.
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Black Friday: When a deal may not actually be a dealAs the festive season approaches, so too does Black Friday — a date that’s become synonymous with long wish lists, lightning deals, and the annual scramble to secure a bargain before Christmas. Originating in the United States as the post-Thanksgiving sales day, Black Friday has now firmly taken root in the UK and Jersey – driven largely by online giants such as Amazon and eBay.
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Jersey Post announce Christmas last posting datesIslanders are being encouraged to post early, as Jersey Post prepares for it’s busiest time of the year. From late November, as Islanders send Christmas cards and presents, Jersey Post will see a 30% increase in mail.
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Were you mis-sold car finance? Jersey consumers urged to come forwardIslanders who suspect they may have been mis-sold car finance are being encouraged to speak up, following a major UK scandal that could have implications for Jersey consumers.
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eBay’s new ‘Simple Delivery’ policy cuts off Channel Islands buyersHave you noticed that a growing number of products on eBay are no longer able to be shipped to Jersey? If so, then you’re not alone – a number of consumers have been in touch with us letting us know that they can no longer bid on or buy many of the items which they were previously able to.