12th October 2023

Average household water bills to increase by 10% next year

At Home
Living Costs

Jersey Water has announced that their bills will be rising from the start of next year.

From 1 January 2024, water bills for average Jersey households will increase by 12 pence per day – representing an extra £44.91 a year for average domestic customers.

It follows the news, in June, that Jersey Electricity will be increasing their prices by 12 per cent from the start of the new year.

Jersey Water says that the change in tariff for next year is in line with inflation and follows their policy of limiting increases in water charges, wherever possible, to at or below the cost of living.

Helier Smith, Jersey Water’s Chief Executive, said that 2024’s tariff increase is ‘proportionate and necessary to address these rising operational costs, while also ensuring that the company can maintain vital investment in the Island’s water supply infrastructure’.

He said: “We remain mindful that many Islanders are also experiencing pressure on their own cost of living, so we have done all we can to offset the increases in our operational costs and limit what is passed onto our customers.

"At the same time, we need to maintain our water charges at appropriate levels to ensure Jersey Water can continue to deliver the high-quality water supply and service levels that customers expect, whilst maintaining investment in the Island’s water resources, network, treatment facilities and other infrastructure to ensure a sustainable water supply for current and future generations.”

Jersey Water has committed to making no further price increases for the rest of 2024.

Any customers who are facing financial hardship and are struggling to pay their water bills are encouraged to contact Jersey Water’s Customer Services team, who are on hand to provide advice and guidance.

Any Islanders who wish to reduce their water consumption to help manage their bills can find more information and free water-saving devices on Jersey Water’s website, where you can also download the GetWaterFit app, an online tool for finding out how you use and can save water at home.